Privacy Policy

Hello from Biomol Visual

We're Biomol Visual LLP, and we create molecular and cellular MOA/MOD visuals for biotech and pharma companies. This Privacy Policy explains how we handle your information when you visit our website or work with us.

We know privacy matters, especially in biotech and pharma where confidentiality is everything. Here's our straightforward approach to protecting your information.

When You Contact Us

If you fill out our contact form or email us, we collect:

• Your name and email
• Your company name
• Your phone number (if provided)
• Whatever you write in your message

When You Visit Our Website

Our website automatically collects:

• Your IP address (this is standard for all websites)
• What pages you visit
• What browser you're using
• How you found us (Google search, direct link, etc.)

We use Google Analytics to understand our website traffic. It's anonymous data that helps us improve our site.

When You Become a Client

If we work together, we'll also collect:

• Billing information
• Project details and scientific data
• Communications about your project

How We Use Your Information

Here's what we do with your information:

• Respond to your inquiries - If you contact us, we'll use your info to reply
• Send project updates - If you're a client, we'll keep you informed
• Improve our website - Analytics help us understand what's working
• Process payments - For client invoicing
• Send newsletters - Only if you explicitly sign up

This is critical for us. When you share scientific data:

Our website uses cookies (small text files) for:

• Google Analytics - Understanding website usage
• Basic functionality - Remembering your preferences

You can block cookies in your browser settings. The website will still work fine.

Who We Share Information With

We only share your information with:

Your Rights

You can:

• Ask what information we have about you
• Request corrections if something's wrong
• Ask us to delete your information (unless we legally need to keep it)
• Opt out of marketing emails (there's an unsubscribe link in every email)
• Request your data in a portable format

Just email us at legal@biomolvisual.com and we'll help you out.

We're UK-registered but our team works from the US and Canada. Your data might be processed in any of these countries. By using our website or services, you're okay with this.

We keep your information only as long as needed:

• Client projects: Duration of project plus any agreed retention
• Contact inquiries: 2 years
• Newsletter subscribers: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)

Children's Privacy

Our website is for business purposes. We don't knowingly collect information from anyone under 16. If we find out we have, we'll delete it.

We protect your information with:

• SSL encryption on our website
• Password-protected accounts
• Encrypted file storage
• Limited access (only team members who need it)

No system is perfect, but we take security seriously and follow industry best practices.

Updates to This Policy

We might update this policy occasionally. If we make big changes, we'll:

• Update the date at the top
• Post a notice on our website
• Email you if it's a major change affecting you

California & EU/UK Residents

If you're in California, you have additional rights under CCPA. If you're in the EU or UK, you have additional rights under GDPR. These include enhanced rights to access, delete, and control your data. Contact us at legal@biomolvisual.com to exercise these rights.